Privacy Policy
DIY Fencing Mt Gambier Pty. Ltd. (Do It Yourself Fencing) is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The NPPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at www.aoic.gov.au
What is Personal Information and why do we collect it?Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect include: names, addresses, email addresses, phone and facsimile numbers.This Personal Information may be obtained in ways including correspondence by telephone, fax, email, via our website www.doityourselffencing.com.au and cookies. We do not pass this information on to any third party fencing companies.We collect your Personal Information for the primary purpose of providing our services to you, providing information to you our clients for marketing our services. When we collect Personal Information we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it. For example requesting a quote via our Contact Us Form.
Sharing of Your Personal Information We may occasionally hire other companies to provide services on our behalf, including but not limited to handling customer support enquiries, processing transactions or customer freight shipping. Those companies will be permitted to obtain only the personal information they need to deliver the service. DIY Fencing Mt Gambier Pty. Ltd. takes reasonable steps to ensure that these organisations are bound by confidentiality and privacy obligations in relation to the protection of your personal information.
Third PartiesWhere reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances we may be provided with information by third parties. In such a case we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.
Disclosure of Personal InformationYour Personal Information may be disclosed in a number of circumstances including the following:• Third parties where you consent to the use or disclosure; and• Where required or authorised by law.
Security of Personal InformationYour Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorised access, modification or disclosure.When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in client files which will be kept by us for a minimum of 7 years as a ATO taxation requirement.We will never share, sell or rent your personal information to a third party.
Access to your Personal InformationYou may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us directly by telephone at (08) 8723 2082 or in writing.DIY Fencing Mt Gambier Pty. Ltd. will not charge any fee for your access request, but may charge a small administrative fee for providing a full copy of your Personal Information.In order to protect your Personal Information we may require identification from you before releasing the requested information.
Maintaining the Quality of your Personal InformationIt is an important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete and up-to-date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.
Privacy Policy Complaints and EnquiriesIf you have any queries or complaints about our Privacy Policy please contact us at:Do It Yourself FencingAddress: 124 Penola Rd, Mount Gambier SA 5290Email: enquires@doityourselffencing.com.au or support@doityourselffencing.com.auPhone: (08) 8723 2082
What is Personal Information and why do we collect it?Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect include: names, addresses, email addresses, phone and facsimile numbers.This Personal Information may be obtained in ways including correspondence by telephone, fax, email, via our website www.doityourselffencing.com.au and cookies. We do not pass this information on to any third party fencing companies.We collect your Personal Information for the primary purpose of providing our services to you, providing information to you our clients for marketing our services. When we collect Personal Information we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it. For example requesting a quote via our Contact Us Form.
Sharing of Your Personal Information We may occasionally hire other companies to provide services on our behalf, including but not limited to handling customer support enquiries, processing transactions or customer freight shipping. Those companies will be permitted to obtain only the personal information they need to deliver the service. DIY Fencing Mt Gambier Pty. Ltd. takes reasonable steps to ensure that these organisations are bound by confidentiality and privacy obligations in relation to the protection of your personal information.
Third PartiesWhere reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances we may be provided with information by third parties. In such a case we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.
Disclosure of Personal InformationYour Personal Information may be disclosed in a number of circumstances including the following:• Third parties where you consent to the use or disclosure; and• Where required or authorised by law.
Security of Personal InformationYour Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorised access, modification or disclosure.When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in client files which will be kept by us for a minimum of 7 years as a ATO taxation requirement.We will never share, sell or rent your personal information to a third party.
Access to your Personal InformationYou may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us directly by telephone at (08) 8723 2082 or in writing.DIY Fencing Mt Gambier Pty. Ltd. will not charge any fee for your access request, but may charge a small administrative fee for providing a full copy of your Personal Information.In order to protect your Personal Information we may require identification from you before releasing the requested information.
Maintaining the Quality of your Personal InformationIt is an important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete and up-to-date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.
Privacy Policy Complaints and EnquiriesIf you have any queries or complaints about our Privacy Policy please contact us at:Do It Yourself FencingAddress: 124 Penola Rd, Mount Gambier SA 5290Email: enquires@doityourselffencing.com.au or support@doityourselffencing.com.auPhone: (08) 8723 2082